How to order
1. Select item(s) from our website.
2. Pick the suitable size and click "Add To Cart"..
3. Click "View Cart" after checking the order summary.
4. Confirm the item(s) in the cart and click “Checkout”.
5. Choose the delivery method and click "Continue to checkout".
- "Deliver to an address" chosen as below.
- "Pick up at a retail store" chosen as below.
(Please noted that the numbers after "HK" refer to the store numbers.)
6. Confirm the shipping address.
- If "Deliver to an address" is chosen, please provide a detailed residential address.
(Please noted that all pickup stations and pickup lockers ARE NOT supported by our local delivery service.)
- If "Pick up at a retail store" is chosen, the store address will be shown automatically. Please DO NOT change the address.
7. Fill in the contact details.
8. Insert the discount code and click "Apply".
(Please noted that the discount code can only be applied after the login or registration of membership.)
9. Confirm all information input and pick the payment menthod. Then, click "Pay now" to proceed to the payment page.
10. Choose the payment method on the payment page and fulfill the payment.
(Please noted that only Visa and Master card with 3DS verification, UnionPay, AlipayHK, and WechatPayHK are accepted for the online payment.)
- Payment page of Alipay+ as below.
- Payment page of QFpay Secure Checkout 2.0 as below.
11. The order will be confirmed after the payment has been completed. An order confirmation email will be sent.
In case of dispute, the decision of Skechers Hong Kong Limited shall be final. In case of any conflict or discrepancy between the two versions of Terms and Conditions, the Chinese version shall prevail.
Should you have any inquiry, please contact us. (SHOPCS@SKECHERSHK.COM)